For Buyers — Physical Previews
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Meet in public placesCoffee shops, malls, or building lobbies. Never go to a stranger's home alone for a first meeting.
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Bring a friend if possibleEspecially for high-value items. There is safety in numbers.
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Meet during daytimeSchedule previews during daylight hours in well-lit, populated areas.
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Tell someone where you're goingShare the meeting location and owner's name with a family member or friend before you go.
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Check the owner's verification badgeVerified owners have completed KYC. Prefer verified owners for high-value products.
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Don't pay outside the appAny request to pay cash, UPI, or outside TryQuick is a scam. All legitimate transactions go through the app wallet.
For Owners — Hosting Previews
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Choose a safe meeting spotYour home entrance lobby, a café, or a community area. You are not required to invite buyers inside your home.
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Keep valuables securedOnly bring the specific product being previewed. Leave other valuables at home.
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Take photos before handing overDocument the product's condition before letting a buyer handle it, in case of a dispute.
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Never accept off-app paymentsIf a buyer tries to pay you directly or asks to "settle outside TryQuick," report them immediately.
For Digital Previews (Video Call)
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Owners must be KYC-verifiedDigital previews are only offered by identity-verified owners. This protects buyers who cannot meet in person.
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Record the call (with consent)Both parties may record the video preview for their own reference in case of disputes.
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Ask to see all sidesRequest the owner show all angles, ports, screen, and any damage during the call. A good owner won't refuse.
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Don't share personal informationNever share your home address, bank details, or Aadhaar number during a video preview.